Frequently 
ASKED
Questions

Welcome to the new ALERA SA website!

How do I sign into my account?

Simply click the "Member Login" button in the top right of the homepage, enter the email address you signed up with, or select "Forgot password" to reset your password. 

How do I access members only content?

The members only area is available from the homepage. We are progressively uploading new content to this area. You can access electronic copies of the Journal of Industrial Relations through Sage using the link in the members only area, and the Members Directory.

Can I update my details online?

Yes! The new platform allows members to update their contact details, communication and payment preferences themselves.

I have changed my email address, how do I log in?

It's easy. Log in to your member profile with your old email address and update with your new one.

Will my membership automatically renew each year?

Yes!  ALERA SA will send you an email to advise your your membership renewal is approaching. On the renewal date we will automatically deduct the membership amount from your saved credit card. If your credit card has expired you will be prompted to change prior to the member renewal date. Please note, recurring payments can be updated in your member profile.

How do I change my credit card details?

Easy! Just log into your member profile and change.

Still have questions?

Get in touch with ALERA SA by emailing secretariat@alerasa.com.au

Connect on your mobile

You can also manage your account and RSVP to events through the Wild Apricot Members app.

Download the Wild Apricot Members app and sign in with the same email address and password for your ALERA SA account.